Textbook Return Policy
SGA Bookstore Textbook Return Policy
1)An SRU I.D. card and original SGA Bookstore cash register receipt or internet invoice are required for all returns or exchanges.
2)The last day to return or exchange textbooks for any reason is 6 calendar days from the first day of classes of a regular term, and within 3 days from the beginning of a summer session.
3)After the 6 calendar days, for an additional 10 days, textbooks can be returned with a receipt AND a signed authorized drop card or official class schedule showing withdrawal from the class. This does not apply to summer sessions.
4)New textbooks must be in new condition. Writing, highlighting, erasure marks, soiled or water damaged, missing or opened CDs & PIN codes, torn pages and other wear will result in a refund at the used book price, at the discretion of the store. Do not mark your book until you are sure you have the correct book.
5)If books are shrink-wrapped at the time of purchase, the shrink wrap must be unopened for the book to be returned.
6)Defective books will be replaced at no charge and must be returned immediately upon discovery, during the semester purchased. If a used book is determined defective and it can only be replaced with a new copy, the customer is responsible for the price difference.
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